Much of the success of an event depends upon joint communication of information. The following are some items, which we feel are important.

Guest Room Accommodations: If a block of sleeping rooms has been set aside to meet your group’s requirements, all reservations must be received by the indicated cut-off date. All rooms that remain in the block on your cut-off date revert back to Bay Point Resort for general sale on a space available basis. We hold guest room reservations on a guaranteed payment basis only. If we have not received a guarantee 48 hours before scheduled arrival, the reservation will be cancelled. Guaranteed reservations are held (without occupancy) for one night and not for the entire stay. A 48-hour cancellation notice is required. The company, individual or organization that guarantees a reservation will be held responsible for payment of the first night for any reservation not cancelled 48 hours prior to arrival. Individuals wishing to be billed for payment must make arrangements to do so fifteen (15) days prior to arrival.

Check-in and Check-out: Check-in time is 3:00pm and check-out is 11:00am. Since it is our policy to house a guest in a clean room, it will be helpful if your members and guests plan to arrive after that time. Please be assured, however, that every effort will be made to accommodate those guests who arrive before check-in time.

Billing Instructions: In order for your account to be direct billed, a credit form must be completed in detail and returned to the sales office for approval. Otherwise, a 50% deposit of the anticipated billing will be required six (6) weeks prior to the event with the balance due upon departure.

Valuables: We are not responsible for any loss of valuables. Deposit boxes are available at the front desk at no charge for safekeeping of jewelry, cash, etc. Please contact the Front Desk to secure large items.

Printed Information: Prior to printing, we ask that any information, which concerns the Resort, be forwarded to our office for review.